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Mobility Access Committee for Scotland and Neurodiversity

accessibility co-design public-transport

Mobility Access Committee for Scotland considers the needs of disabled persons and advise Scottish Ministers on topics of public transport. It has 15 members with various skills, knowledge and experience many of whom have lived experiences.

Passio was delighted to be invited to speak to MACS to share our expertise and knowledge of barriers encountered by neurodivergent people accessing public transport.

It was a highly engaging conversation and I could not help but leave feeling inspired that even a small country such as Scotland is pushing for co-design at the government level.

Quote that Scotland desires to be a country that designs with not for people


If you want to learn more on the topic of public transport and accessibility, have a read of MACS annual report.

Here are the top 3 problems we shared with MACS when Neurodivergent people use public transport:

  1. A sensory overload can occur in noisy environments and can be extremely painful and distressing. 
  2. Different payment systems across cities on buses are confusing and unpredictable. One autistic person reported preferring to walk and hour to and from university each day rather due to the anxiety of understanding the ticketing system.
  3. Reading issues can result in getting off at the wrong stop due to similar sounding stops, misreading signs or purchasing the wrong tickets to the wrong destination. There is little understanding from staff when mishaps such as these occur and it can create negative interactions that affect an individuals confidence whilst travelling.

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